fbpx

People in Business Exam Practice Paper 1

Motivation Exam Practice ✍🏽

Delishjuice is a small business and produces a range of fruit juice made from fruit using batch production. Delishjuice uses specialisation in its factory. The business has grown quickly over the last two years. Delishjuice has increased the number of production workers from 10 to 20 . This has increased the span of control for each manager. It has been difficult for Delishjuice to keep workers motivated.

The Human Resources Manager has to decide whether it is better to use job rotation or financial bonuses to improve employee motivation.

Do you think using job rotation is a better way for a manufacturing business to motivate employees  rather than financial bonuses? Justify your answer

(e) ……………………………………………………………………………………………………………………

…………………………………………………………………………………………………………………………..

…………………………………………………………………………………………………………………………..

…………………………………………………………………………………………………………………………..

………………………………………………………………………………………………………………………

………………………………………………………………………………………………………………………….

………………………………………………………………………………………………………………………….[6]

Organisation and Management Exam Practice ✍🏽

LUV sells luxury chocolates. Last year sales in LUV’s 200 shops increased but profit fell by 70% to $4m. LUV’s Human Resources Director said: ‘All retailers are

finding this stage of the business cycle challenging. LUV has to reorganise the business. This will mean redundancy for 1800 shop workers. LUV plans to create 100 new jobs in the marketing department at head office to help maintain customer loyalty. The company is working with trade unions to carry out these changes.’

Identify and explain two ways a trade union could help LUV’s employees.

c) Way 1: …………………………………………………………………………………………………………………

…………………………………………………………………………………………………………………………………

Explanation: …………………………………………………………………………………………………………..

…………………………………………………………………………………………………………………………………

Way 2: …………………………………………………………………………………………………………………….

…………………………………………………………………………………………………………………………………

Explanation: …………………………………………………………………………………………………………..

……………………………………………………………………………………………………………………………. [4]

Recruitment Selection and Training Exam Practice ✍🏽

FCA is a large business and uses batch production to make instant coffee. The products are sold using several distribution channels. FCA employs 700 production workers. FCA has problems with many employees leaving.

Following the dismissal of the Operations Manager, the Human Resources Director has to recruit a new manager. She said: ‘The person must have good communication skills

to help solve the communication barriers FCA has with employees.’

The Human Resources Director has to decide whether to use internal recruitment or external recruitment for the new manager.

Do you think external recruitment is a better way for a large business to find a new Operations Manager  than internal recruitment? Justify your answer.

(e) …………………………………………………………………………………………………………………………

…………………………………………………………………………………………………………………………..

…………………………………………………………………………………………………………………………..

…………………………………………………………………………………………………………………………..

………………………………………………………………………………………………………………………….,

………………………………………………………………………………………………………………………….

…………………………………………………………………………………………………………………………..

………………………………………………………………………………………………………………………….[6]

Communication Exam Practice ✍🏽

FCA uses batch production to make instant coffee. The products are sold using severaldistribution channels. FCA employs 600 production workers. FCA has problems with many employees leaving. Following the dismissal of the Operations Manager, the Human Resources Director has to recruit a new manager. She said: ‘The person must have good communication skills to help solve the communication barriers FCA has with employees.’.

d) Explain how each of the following could cause communication barriers within HSN.

Language: …………………………………………………………………………………………………………………

…………………………………………………………………………………………………………………………………..

………………………………………………………………………………………………………………………………….

………………………………………………………………………………………………………………………………….. 

Medium of Communication: ……………………………………………………………………………………

……………………………………………………………………………………………………………………………………

…………………………………………………………………………………………………………………………………..

……………………………………………………………………………………………………………………………. [6]

Scroll to Top

Free Samples

Check out Unit 1 Business Activity, Topic Guides, Questions and Solutions