Inputs, Outputs and the Transformation Process✍🏽
SECTION A: (a) 2 mark (b) 3 mark PAPER 1
(a) Define the term ‘intellectual capital’. [2]
(b) Explain two functions of an operations management department. [3]
Effectiveness, Efficiency and Productivity✍🏽
SECTION A: (a) 2 mark PAPER 1
(a) Define the term ‘productivity’. [2]
Capital versus Labour Intensity ✍🏽
SECTION B: (a) 8mark PAPER 1
(a) Analyse the benefits of a labour-intensive production process for a business. [8]
Operations Decisions ✍🏽
SECTION B: (a) 8mark PAPER 1
(a) Analyse the benefits to a business of introducing computer-aided design (CAD). [8]
Operations Methods: Job, Batch, Flow, Mass Customisation ✍🏽
SECTION A: (a) 2 mark (b) 3 mark PAPER 1
(a) Define the term ‘job production’. [2]
(b) Explain why a business might choose flow production as a method of operation. [3]
Managing Inventory ✍🏽
SECTION B: 12 mark PAPER 1
(b) Discuss the factors which could influence the successful operation of Just-in-time (JIT) inventory management. [12]
