2.1.1 The Importance of a Well-Motivated Workforce Why people work and what motivation means Motivation is the reason why employees work hard and effectively for a business. Why is it so important for a business to have motivated employees? Motivation improves productivity so motivated workers will work harder and produce more output, and the firm
2.2.1 Organisational Charts Organisational Structure is like the skeleton and nervous system of a business. It shows where power, authority, responsibility and status lie, and how communication flows throughout. Most likely, you will already have experience of how organisational structure and the associated concepts work from the hierarchy at your school, or a sports team
2.3.1 Recruitment and Selecting Employees Success or failure may depend on getting the right people to join a business team. If the business hits hard times, survival may depend on reducing the size of the workforce, and keeping the right employees to push the business back into profitability. Furthermore, training plays a crucial role in
2.4.1 Why Effective Communication is Important and the Methods Used to Achieve It Effective communication seems simple, but even between two people talking face to face there can often be misunderstandings. As business grows they have thousands of employees spread across hundreds of countries, speaking numerous different languages. We need to know the: different means
