Table Of Contents
Overview
| ⏰ Timing | 🎓 Assessment | % Final Grade |
| 2 mins | Knowledge 2 marks | 5 % |
Example ‘A’ Question
| LGV owns a number of hotels. The directors are planning to open a new restaurant. The restaurant’s location will be at the city airport. The Human Resources Director said: ‘One of my roles is to recruit the 25 employees LGV will need from the local community. I think selecting new employees with the right personality is more important than their experience. Everyone will have 6 weeks of on-the-job training.’ She knows that effective communication between employees and customers will be important to the success of the restaurant. (a) Define ‘on the job’ training. [2] ………………………………………………………………………………………………………………………………… ……………………………………………………………………………………………………………………………. [2] |
‘A’ questions only require knowledge, so there is no need for a relevant reference to the case study, business LGV.
Example ‘A’ Question
For definition questions we need two clear points to secure both knowledge points. So ‘on the job training’ is:
| Knowledge | Training at the workplace |
| Knowledge | Under the direction of an experienced employee. [2] |
Top Tip
| ⭐⭐⭐Top Tip ⭐⭐⭐ For definition questions, it’s helpful to learn a clear and concise definition for each of the keywords on the syllabus. This means you can quickly secure both marks without using valuable time thinking about the best way of explaining the concept. |
